Your Well-Being Is Our Responsibility The son101 Promise

Play Responsibly at son101 – Enjoy the Fun, Stay Safe Every Time

Gaming is meant for enjoyment — not stress or addiction. son101 believes every player can game responsibly, and we're committed to providing the tools and information to keep your experience healthy and fun.

18+
Strict Age Verification
24/7
Support Available
5+
Protection Tools
0 BDT
No Support Fees
What Is Responsible Gaming and Why Does It Matter?

Online gaming is fun — but like any form of entertainment, it needs to be enjoyed in moderation. Playing responsibly means staying within your means and your time, and having the courage to stop when gaming starts feeling like a burden rather than a pleasure.

At son101, we never encourage players to view gaming as a source of income. We want every player to enjoy the experience with a smile — celebrating wins and taking losses in stride. Maintaining that balance is what responsible gaming is all about.

Online gaming is growing rapidly in Bangladesh. In this environment, son101 is committed to putting players' well-being and peace of mind first. Our Responsible Gaming policy was created with exactly that goal in mind.

Key Message: Play for fun, not to chase winnings. Stick to your budget, and if you ever feel like you're losing control — son101 is always here for you.

son101's Responsible Gaming Commitment

Strict Age Verification

Son101 does not allow anyone under 18 to open an account. OTP and KYC verification are mandatory at registration.

Betting Limit Options

Every player can set their own daily, weekly, and monthly betting limits.

Cooling Off & Break Options

You can take a break of anywhere from 24 hours to 6 months at any time. No questions asked.

Self-Exclusion Benefits

Once you request permanent account deactivation, son101 will take action within 24 hours.

Expert Support

Son101's dedicated support team is available 24/7 for anyone concerned about gaming addiction.

son101's Responsible Gaming Tools
Tools son101 Provides to Keep Your Gaming Safe
Betting Limit Settings

Set your own daily, weekly, or monthly betting limits. Once a limit is set, it cannot be increased for at least 7 days.

Effective Immediately
Session Time Limits

Decide in advance how long you will play each day. You will receive an automatic alert once that time is up.

Automatic Alerts
Cooling Off Period

Take a temporary break from gaming. Choose any duration — 24 hours, 1 week, 1 month, or 6 months.

Active Immediately
Self-Exclusion

Activate self-exclusion for a long-term or permanent break from gaming. son101 will process your request within 24 hours.

6 months – Permanent
Loss Limit Settings

Once you reach your loss limit, you will automatically be unable to place further bets. Set a limit that works for you.

Budget Protection
Reality Check Reminder

At regular intervals, son101 will remind you how long you have been playing and how much you have won or lost.

Smart Reminders
Set Your Own Limits

Son101 understands that every player's financial situation is different. That's why we don't impose one-size-fits-all limits — instead, we empower you to set your own.

Setting these limits is not a sign of weakness — it's the mark of a smart and responsible player.

Daily Betting Limit
Maximum amount you can bet per day (in BDT)
Set It Yourself
Weekly Loss Limit
Maximum amount you can lose in a week before play is suspended (in BDT)
Set It Yourself
Monthly Deposit Limit
Maximum amount you can deposit per month (in BDT)
Set It Yourself
Daily Session Time Limit
Maximum time you can play per day
Set It Yourself
Reality Check Frequency
How often would you like to be reminded?
15 minutes – 2 hours
The Difference Between Healthy and Unhealthy Gaming Habits

Go through the checklist below. If most points apply to you, you are playing in a healthy, responsible way.

  • I set a budget in advance before I start playing.
  • I stop on my own once my budget runs out.
  • I have not stopped spending time with family and friends.
  • I don't place more bets trying to recover money I've lost.
  • I sometimes play longer than I had planned.
  • Thoughts about gaming sometimes make it harder to focus at work.
  • Losing makes you angry and tempts you to bet even more.
  • I play without letting my family or friends know.

If either of the last two points applies to you, please contact son101 support.

Recognize the Warning Signs of Gaming Addiction
Seek Help Immediately If You Notice These Signs
Financial Warning Signs
  • Betting beyond your means
  • Gambling with borrowed or loaned money
  • Chasing Losses with More Bets
  • Spending money secretly
Emotional Signs
  • Feeling restless when not playing
  • Becoming irritable or short-tempered
  • Lying about gaming
  • Unable to stop gaming
Social Signs
  • Withdrawing from family
  • Drifting away from friends
  • Relationships damaged by gaming
  • Avoiding social events
Professional Signs
  • Lack of focus at work
  • Arriving late to work
  • Neglecting studies
  • Risk of job loss

If you notice any of the above signs in yourself or someone close to you — Please contact son101 Support immediately. We're here to help, not to judge.

Steps to Get Help
How to Access Responsible Gaming Support at son101
1
Contact Us via Live Chat

Log in to the son101 app or website, go to Live Chat, and select "Responsible Gaming Support".

2
Report Your Concern

No shame, no judgment. Talk openly to our trained support team about how you're feeling.

3
Choose the Right Tool

Our support team will work with you to set up a betting limit, cooling-off period, or exclusion — whatever you need.

4
Let Your Family Know

Your family members are your greatest source of strength. Talking to them openly can help you recover faster.

5
Take a Break

Activate a Cooling Off period or self-exclusion through son101. Use that time to focus on self-care and spend quality time with your family.

6
Set Your Limits Again When You Return

When you return after a break, start fresh by setting realistic limits. son101 support will still be there for you.

Why Does son101 Believe in Responsible Gaming?
The Values & Commitments That Set Us Apart
Player Well-Being Comes First

At son101, a player's mental and financial well-being matters more than profit. This is clearly stated in our policy.

AI-Powered Addiction Detection

Son101's algorithm detects unusual gaming patterns and automatically sends alerts when suspicious activity is identified.

Family Protection Program

If you are concerned about a family member, reach out to son101. We will provide support while maintaining full confidentiality.

Responsible Awareness Message

Responsible gaming messages are displayed on every page of son101. We want every player to stay informed and aware.

Expert Support Team

Members of son101's responsible gaming support team are specially trained to help — without judgment.

Transparent Statistics

View your gaming history and win/loss statistics at any time. Assess your own habits at your own pace.

Minor Protection

Son101 strictly prohibits anyone under 18 from registering or playing. Mobile OTP verification is mandatory at sign-up. NID or birth certificate may be requested if age is in doubt.

If you suspect your child is using son101 or any other gaming platform, enable parental controls on their device and have an open, honest conversation with them.

  • Registration is completely unavailable for anyone under 18.
  • Any account found to have falsified age information will be permanently closed.
  • Complaints from parents and guardians are treated with the utmost seriousness.
  • Accounts found to belong to minors are closed within 24 hours.
Simple Rules for Responsible Gaming
Set a Budget Only what you can afford to lose
Set a Time Limit No more than 1–2 hours of gaming per day
Don't Try to Chase Your Losses This Is the Biggest Mistake
Set aside a portion of your winnings Healthy savings habits
Play With a Clear Head Never bet when you are angry or upset
Responsible Gaming Q&A
Answers to the Most Frequently Asked Questions from Players

Yes, reducing your betting limit takes effect immediately. However, for limit increases, son101 enforces a minimum 7-day waiting period. This rule is in place to prevent impulsive decisions that could lead to greater losses.

Yes, once Self-Exclusion is activated, your existing balance will be returned to you. son101 will transfer the balance to your registered payment method, typically completed within 2-3 business days.

For privacy reasons, son101 does not allow third parties to directly control an account. However, if a family member is concerned, they can contact son101 Support to share their concerns and we will take appropriate action.

No — once your cooling-off period ends, you will need to contact support yourself to reactivate your account. This is not automatic; it is intentionally designed that way to ensure you are truly ready to return.

Play Responsibly and Enjoy Every Moment

Join son101 and use our responsible gaming tools to keep your experience safe and enjoyable.

Contact son101 Support for assistance: [email protected] | 24/7 Live Chat Available
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